Featured WorldShare Circulation Troubleshooting articles
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Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for WorldShare Circulation.
Most viewed articles
- Why is my POS Printer not printing automatically?
- How can I configure my SIP2 device to work with WMS?
- Why do deleted items still display with a status of Withdrawn, when they should be purged?
- Can a shelving location be changed in bulk to a different shelving location?
- How do I get a new branch location added to our WMS?
- How do I locate/access our Circulation Item Inventory Report?
- Why am I getting an error message in Service Configuration: "We are unable to process your request at this moment."?
- How can I change the date format in WorldShare Circulation?
- How do fixed due dates affect our loan policies?
- How do I add a new patron type?
- I am unfamiliar with a barcode being 'deprecated', what does that mean?
- What should I do when I get the message "Limit reached" in Digby?
- Why am I seeing "OCLC has detected that your institution’s encryption has changed" when I log into WorldShare?
- What does the On Hold Expired status mean?
- Customize text for Circulation Notices
Recently created articles
- When I try to search for an item in WorldShare Circulation I get a system error stating "unable to perform the search" ( created Tue Sep 19, 2023 )
- Why do I see a reshelving message when scanning an item in the right location using Digby's Read Shelf feature? ( created Tue Aug 29, 2023 )
- Why am I seeing a message that says the loan policy prevents this item from being circulated when trying to check it out? ( created Wed Aug 16, 2023 )
- Why is patron information missing from the Clear Hold Shelf report? ( created Thu Jul 27, 2023 )
- Why does an item have a "Recall" status even after the hold has been canceled or has expired? ( created Tue Jul 11, 2023 )
- Why is the material format for print book listed as "book_digital" in my Circulation Item Inventories report? ( created Tue Jun 13, 2023 )
- If we scan an item during a Digby inventory and no match is found, is that exception found in any reports? ( created Tue Jun 06, 2023 )
- I am using Digby shelf-read to update an item status, but it isn't working. ( created Wed May 31, 2023 )
- Does WMS support inventorying via the SIP2 protocol? ( created Tue May 16, 2023 )
- I am seeing an "unknown barcode" error for an LHR that was deleted. ( created Fri May 12, 2023 )
- Featured WorldShare Circulation Troubleshooting articles ( created Fri Apr 28, 2023 )
- Can I change the branch for my current WorldShare session? ( created Tue Mar 14, 2023 )
- Why does a print periodical record not show up in our weekly inventory file? ( created Thu Mar 02, 2023 )
- How can I get a list of all current Circulation patron accounts? ( created Wed Mar 01, 2023 )
- Error in Digby saying your profile lacks sufficient permissions to use this app ( created Fri Feb 24, 2023 )
Recently updated articles
- When I try to search for an item in WorldShare Circulation I get a system error stating "unable to perform the search" ( updated Tue Sep 19, 2023 )
- How often can I submit a patron load file? ( updated Fri Sep 08, 2023 )
- Why do I see a reshelving message when scanning an item in the right location using Digby's Read Shelf feature? ( updated Tue Aug 29, 2023 )
- Server Communication Failed error when adding item record ( updated Thu Aug 24, 2023 )
- Why do deleted items still display with a status of Withdrawn, when they should be purged? ( updated Wed Aug 23, 2023 )
- Why is our self-checkout machine allowing checkouts that don't respect our Loan Policy Map? ( updated Thu Aug 17, 2023 )
- Why am I seeing a message that says the loan policy prevents this item from being circulated when trying to check it out? ( updated Wed Aug 16, 2023 )
- Why am I receiving the message "We cannot reach your institution to verify your credentials. Try again later."? ( updated Thu Aug 10, 2023 )
- How long does it take loan policy changes to apply to library resources? ( updated Wed Aug 09, 2023 )
- Why am I receiving an "Unknown Barcode" error when searching for an existing or newly added barcoded item? ( updated Mon Aug 07, 2023 )
- Can a shelving location be changed in bulk to a different shelving location? ( updated Fri Jul 28, 2023 )
- Why is patron information missing from the Clear Hold Shelf report? ( updated Thu Jul 27, 2023 )
- Why is a staff note popping up when checking-in an item when there is not a note on the item? ( updated Thu Jul 27, 2023 )
- Why am I getting an "Error Updating the Entry" error when updating Notifications? ( updated Thu Jul 20, 2023 )
- The Due Date Adjustment in my loan policy is not being applied correctly ( updated Thu Jul 13, 2023 )