Featured WorldShare Collection Manager Troubleshooting articles
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Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for WorldShare Collection Manager.
Most viewed articles
- Why are my files zipped and how do I unzip them?
- This site attempted to download multiple files automatically warning in Chrome
- How do I synchronize holdings between Alma and WorldCat?
- What is the difference between Backlist and Frontlist collections?
- How do I extract specific MARC records from a MARC file using MarcEdit
- How do I receive a full set of MARC records for my collection?
- Can I use MarcEdit to convert xml files to mrc files?
- How do I use MarcEdit to split a large MARC file into smaller files
- What causes a 404 not found error and how do I fix it
- Why am I getting a server communication error when trying to upload files through Collection Manager?
- Why should I use a dummy collection?
- Why am I missing MARC files from my record delivery?
- Can I use MarcEdit to dedupe records in a delivered file?
- Is there a way to get a list of all the ebook titles we hold?
- Can I use MarcEdit to convert mrc files to xml files?
Recently created articles
- What changes are coming to how EBSCO and OCLC manage record deliveries? ( created Tue May 20, 2025 )
- Who do I contact to update our translation table for our data sync collection? ( created Tue May 13, 2025 )
- Number of titles in the collections Wiley Online Library UBCM All Books and Wiley Online Library Withdrawn Titles are lower than in the respective lists from the provider ( created Wed Apr 30, 2025 )
- A pre-published knowledge base title is not showing up in Discovery unless we search libraries worldwide ( created Wed Apr 30, 2025 )
- Items selected in a shared collection are not automatically selected by shared libraries ( created Mon Apr 21, 2025 )
- What time zone does Collection Manager use for the Activity History? ( created Mon Apr 07, 2025 )
- I created a one-time query collection saved to a specific filename and records are missing that I would expect to be included, why? ( created Fri Mar 28, 2025 )
- You are prompted to purchase access to a title or notified a title is not available after accessing a knowledge base link ( created Tue Feb 25, 2025 )
- Why am I unable to edit the grouped OCNs on a knowledge base title? ( created Wed Feb 19, 2025 )
- Why are open access ebooks, not in our collection, appearing with the Access Online button in search results? ( created Mon Feb 17, 2025 )
- I have an automatic holdings feed but my initial load of records or new records are not being delivered ( created Thu Jan 30, 2025 )
- How do I delete a title from a custom collection? ( created Tue Jan 28, 2025 )
- Does enabling the Display Staff Members option in the Institution Settings apply retroactively? ( created Mon Jan 27, 2025 )
- Who do I contact if my Contract Cataloging records have errors? ( created Fri Dec 20, 2024 )
- How often do global Kanopy collections get updated by the provider? ( created Mon Nov 11, 2024 )
Recently updated articles
- How many times per year may member libraries request a Streamlined Holdings Project? ( updated Fri Jun 20, 2025 )
- Do I need to manually select new titles we purchase in a collection that has been set up with automatic holdings feed? ( updated Fri Jun 20, 2025 )
- Is there a way to do a query without getting e-resources? ( updated Fri Jun 20, 2025 )
- How do I determine if my library is receiving Automatic Holdings Feeds? ( updated Thu Jun 19, 2025 )
- Why is my KBART file deemed invalid when uploading it to a collection? ( updated Tue Jun 17, 2025 )
- How can I tell why an update MARC record was issued? ( updated Tue Jun 17, 2025 )
- The MARC record in my WorldCat Cataloging Partners file is for the wrong record, the match is wrong ( updated Tue Jun 17, 2025 )
- Links are displaying for print books, can we limit to e-formats only ( updated Tue Jun 17, 2025 )
- I have an automatic holdings feed but my initial load of records or new records are not being delivered ( updated Tue Jun 17, 2025 )
- My collection is locked for re-indexing, can it be unlocked? ( updated Mon Jun 16, 2025 )
- How do I download a list of all our selected collections from Collection Manager? ( updated Thu Jun 12, 2025 )
- What changes are coming to how EBSCO and OCLC manage record deliveries? ( updated Wed May 28, 2025 )
- Why haven't I received MARC records or label files for my cataloging partner collection? ( updated Fri May 23, 2025 )
- Who do I contact to update our translation table for our data sync collection? ( updated Thu May 22, 2025 )
- How do I add an Overdrive eBook collection to display in WorldCat Discovery? ( updated Thu May 15, 2025 )