Featured WorldShare Collection Manager Troubleshooting articles
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Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for WorldShare Collection Manager.
Most viewed articles
- Why are my files zipped and how do I unzip them?
- This site attempted to download multiple files automatically warning in Chrome
- How do I synchronize holdings between Alma and WorldCat?
- What is the difference between Backlist and Frontlist collections?
- How do I extract specific MARC records from a MARC file using MarcEdit
- How do I receive a full set of MARC records for my collection?
- Can I use MarcEdit to convert xml files to mrc files?
- How do I use MarcEdit to split a large MARC file into smaller files
- What causes a 404 not found error and how do I fix it
- Why am I getting a server communication error when trying to upload files through Collection Manager?
- Why should I use a dummy collection?
- Why am I missing MARC files from my record delivery?
- Can I use MarcEdit to dedupe records in a delivered file?
- Can I use MarcEdit to convert mrc files to xml files?
- Is there a way to get a list of all the ebook titles we hold?
Recently created articles
- How do I correct Coverage Depth errors after Globally adding titles to Collections ( created Fri Jul 18, 2025 )
- Creating queries in WorldShare Collection Manager ( created Thu Jun 26, 2025 )
- Automatic Holdings Feeds in WorldShare Collection Manager ( created Thu Jun 26, 2025 )
- MARC record delivery in WorldShare Collection Manager ( created Mon Jun 09, 2025 )
- What changes are coming to how EBSCO and OCLC manage record deliveries? ( created Tue May 20, 2025 )
- Who do I contact to update our translation table for our data sync collection? ( created Tue May 13, 2025 )
- Number of titles in the collections Wiley Online Library UBCM All Books and Wiley Online Library Withdrawn Titles are lower than in the respective lists from the provider ( created Wed Apr 30, 2025 )
- A pre-published knowledge base title is not showing up in Discovery unless we search libraries worldwide ( created Wed Apr 30, 2025 )
- Items selected in a shared collection are not automatically selected by shared libraries ( created Mon Apr 21, 2025 )
- What time zone does Collection Manager use for the Activity History? ( created Mon Apr 07, 2025 )
- I created a one-time query collection saved to a specific filename and records are missing that I would expect to be included, why? ( created Fri Mar 28, 2025 )
- You are prompted to purchase access to a title or notified a title is not available after accessing a knowledge base link ( created Tue Feb 25, 2025 )
- Why am I unable to edit the grouped OCNs on a knowledge base title? ( created Wed Feb 19, 2025 )
- Why are open access ebooks, not in our collection, appearing with the Access Online button in search results? ( created Mon Feb 17, 2025 )
- I have an automatic holdings feed but my initial load of records or new records are not being delivered ( created Thu Jan 30, 2025 )
Recently updated articles
- Articles from some EBSCO databases are not returning in Discovery. ( updated Fri Aug 15, 2025 )
- We set up a data sync collection in the past, but have switched catalogs since then. Can we still use the same data sync collection? ( updated Fri Aug 15, 2025 )
- How often does WorldCat sync with my catalog? ( updated Fri Aug 15, 2025 )
- I have record delivery set up for a collection to “Include a complete set of records with every delivery” But I still keep getting weekly updates, deletes, and added files. ( updated Fri Aug 15, 2025 )
- Who should I contact to change or update our email addresses for Contract Cataloging services? ( updated Fri Aug 15, 2025 )
- How do I obtain a Journal Linking Key ( updated Fri Aug 15, 2025 )
- I created a query collection, but it did not deliver a file. ( updated Fri Aug 15, 2025 )
- How do I get a list of titles that are in a collection? ( updated Fri Aug 15, 2025 )
- How do I obtain a count of titles selected in my WorldCat knowledge base ( updated Fri Aug 15, 2025 )
- Who do I contact if my Contract Cataloging records have errors? ( updated Fri Aug 15, 2025 )
- Server Communication Failed error in Collection Manager ( updated Thu Aug 14, 2025 )
- Why are there duplicate records in record files ( updated Thu Aug 14, 2025 )
- Can I request files of all the print serial holdings for our library? ( updated Wed Jul 30, 2025 )
- How do I determine if my library is receiving Automatic Holdings Feeds? ( updated Mon Jul 28, 2025 )
- Can I use MarcEdit to convert xml files to mrc files? ( updated Fri Jul 25, 2025 )