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About 32 results
  • How can I see a report of my ILL Purchasing Requests activity?
    https://help.oclc.org/Resource_Sharing/WorldShare_Interlibrary_Loan/Troubleshooting/How_can_I_see_a_report_of_my_ILL_Purchasing_Requests_activity%3F
    Applies to WorldShare Interlibrary Loan Tipasa Answer Purchasing Request history from providers including Get It Now and Article Galaxy is tracked via the WorldShare ILL Purchase Request report in OCL...Applies to WorldShare Interlibrary Loan Tipasa Answer Purchasing Request history from providers including Get It Now and Article Galaxy is tracked via the WorldShare ILL Purchase Request report in OCLC Usage Statistics. Additional information Purchase Options OCLC Usage Statistics Page ID 45791
  • Why am I receiving emailed reports from Usage_Statistics@oclc.org for the wrong institution?
    https://help.oclc.org/Metadata_Services/WorldShare_Collection_Manager/Troubleshooting/Why_am_I_receiving_emailed_reports_from_Usage_Statistics@oclc.org_for_the_wrong_institution
    I am receiving emailed reports from Usage_Statistics@oclc.org for the wrong institution If you are getting reports for another institution, the authorization number in Reports is likely incorrect. In ...I am receiving emailed reports from Usage_Statistics@oclc.org for the wrong institution If you are getting reports for another institution, the authorization number in Reports is likely incorrect. In WorldShare, navigate to Metadata > Institution Settings > Reports Ensure that your library's correct 9-digit authorization number (beginning with 100) is added to this section If you do not know your authorization number, contact OCLC Support. About Reports within WorldShare Collection Manager
  • How do I produce a report itemizing the cost of each request that was processed in my local currency?
    https://help.oclc.org/Resource_Sharing/WorldShare_Interlibrary_Loan/Troubleshooting/How_do_I_get_an_itemized_list_of_request_charges_for_a_month_in_my_local_currency
    As a user of the Interlibrary Loan Fee Management (IFM) feature of WorldShare Interlibrary Loan I receive a monthly invoice reconciling all resource-sharing charges and payments. Using the 'ILL Fee Ma...As a user of the Interlibrary Loan Fee Management (IFM) feature of WorldShare Interlibrary Loan I receive a monthly invoice reconciling all resource-sharing charges and payments. Using the 'ILL Fee Management Program Local Currency Borrower Report', I would like to produce a report itemizing the cost of each request processed in my local currency Once logged in to WorldShare Interlibrary Loan, click the link from the Interlibrary Loan Home screen to go to OCLC Usage Statistics.
  • What is the OCLC Collection in the Collection Manager Monthly Record Summary in usage statistics?
    https://help.oclc.org/Metadata_Services/WorldShare_Collection_Manager/Troubleshooting/What_is_the_OCLC_Collection_in_the_Collection_Manager_Monthly_Record_Summary_in_usage_statistics
    Applies to OCLC Usage Statistics WorldShare Collection Manager Answer This 'collection' appears when an institution chooses to receive updates for any change to the WorldCat record for all holdings in...Applies to OCLC Usage Statistics WorldShare Collection Manager Answer This 'collection' appears when an institution chooses to receive updates for any change to the WorldCat record for all holdings in Collection Manager > Institution Settings > MARC Records > WorldCat Updates. The OCLC collection not an actual collection, but represents all updated records received due to the setting which do not fit into a KB, query, or data sync collection. Page ID 10631
  • How can I get a full index history of a collection?
    https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/How_can_I_get_a_full_index_history_of_a_collection
    The index history view in CONTENTdm Administration only shows the 100 most recent indexing attempts, but there is a way to get a full index history of a collection. Every collection has an index log t...The index history view in CONTENTdm Administration only shows the 100 most recent indexing attempts, but there is a way to get a full index history of a collection. Every collection has an index log that's recorded as a text file on the server and can be accessed via the direct pathway to that log. Replace ##### with your server number and ALIAS with the collection alias. Build a collection index
  • Why am I not seeing data for a given month in my WorldShare ILL reports?
    https://help.oclc.org/Resource_Sharing/WorldShare_Interlibrary_Loan/Troubleshooting/Why_am_I_not_seeing_data_for_a_given_month_in_my_WorldShare_ILL_reports
    WorldShare Interlibrary Loan If there is no data for a given month, the month will not show that data. In the context of the Borrower or Lender Activity Overview Report, for example, a month column wi...WorldShare Interlibrary Loan If there is no data for a given month, the month will not show that data. In the context of the Borrower or Lender Activity Overview Report, for example, a month column will have all zeroes or not show data at all if your library did not process ILL requests for that month. If you believe this data to be in error, please contact OCLC Support with your OCLC Symbol, the report you're generating, and the month for which you are missing data. Interlibrary Loan Reports
  • I would like a better understanding of the Records Reports files.
    https://help.oclc.org/Metadata_Services/WorldShare_Collection_Manager/Troubleshooting/I_would_like_a_better_understanding_of_the_Records_Reports_files
    Applies to WorldShare Collection Manager Answer Here is documentation on the Records Reports files Page ID 15942
  • Can I get a list of all books that were requested via ILL this year?
    https://help.oclc.org/Resource_Sharing/WorldShare_Interlibrary_Loan/Troubleshooting/Can_I_get_a_list_of_all_books_that_were_requested_via_ILL_this_year
    Applies to WorldShare ILL Tipasa Answer Yes, The Borrower Resource Sharing Stats Report provides the title of the book, ISBN, and the format requested. NOTE: This report can be run for only one month ...Applies to WorldShare ILL Tipasa Answer Yes, The Borrower Resource Sharing Stats Report provides the title of the book, ISBN, and the format requested. NOTE: This report can be run for only one month at a time. Additional information There is more information on the Borrower Resource Sharing Stats Report in the documentation for OCLC Usage Statistics site. Page ID 24464
  • Why are New Records showing as NONDELIVERY in Usage Statistics record reports?
    https://help.oclc.org/Metadata_Services/WorldShare_Collection_Manager/Troubleshooting/Why_are_New_Records_showing_as_NONDELIVERY_in_Usage_Statistics_record_reports%3F
    Items not delivered from WorldShare Collection Manager as New records will appear in records reports with the word NONDELIVERY in the Records not delivered column. These are labeled as NONDELIVERY bec...Items not delivered from WorldShare Collection Manager as New records will appear in records reports with the word NONDELIVERY in the Records not delivered column. These are labeled as NONDELIVERY because they had the collection setting set under "Record Delivery" to "Do not include records already held in WorldCat". Because this was set to not include records already held, the report told them which ones would not be delivered.
  • In OCLC Usage Statistics, can I see ILL requests by library section, such as Adult or Juvenile?
    https://help.oclc.org/Resource_Sharing/WorldShare_Interlibrary_Loan/Troubleshooting/In_OCLC_Usage_Statistics_can_I_see_ILL_requests_by_library_section_such_as_Adult_or_Juvenile
    Applies to OCLC Usage Statistics WorldShare Interlibrary Loan Answer No, this title-level data is not included in WorldShare Interlibrary Loan reports in OCLC Usage Statistics. The Lender Resource Sha...Applies to OCLC Usage Statistics WorldShare Interlibrary Loan Answer No, this title-level data is not included in WorldShare Interlibrary Loan reports in OCLC Usage Statistics. The Lender Resource Sharing Stats Report includes title-level data such as call number, format, title, or author, but does not include section or genre. Additional information WorldShare Interlibrary Loan in OCLC Usage Statistics Page ID 44411
  • Why are some IFM requests not showing up on the ILL Fee Management Program Borrower Report?
    https://help.oclc.org/Resource_Sharing/WorldShare_Interlibrary_Loan/Troubleshooting/Why_are_some_IFM_requests_showing_up_on_the_ILL_Fee_Management_Program_Borrower_Report
    Depending on the currency used in the request and the location of your library, they may be showing up on the IFM Fee Management Program Local Currency Borrower Report. You will have to check the repo...Depending on the currency used in the request and the location of your library, they may be showing up on the IFM Fee Management Program Local Currency Borrower Report. You will have to check the report list for each month to see if this report appears. Additionally, the use ILL Fee Management (IFM) must have been checked on the request for IFM to be used for billing and for the item to show on IFM transaction reports (this applies to both the Borrower Report and the Lender Report).