- You are in the OCLC tab in ILLiad Borrowing and do not see the Clear and Delete buttons in the Work Form tab
If you are not seeing the Clear and Delete buttons, it is because you searched for the request from the Home screen rather than opening up one of these two queues:
- Awaiting Request Processing
- Awaiting Unfilled Processing
You must be in either of the above queues in order to see the Clear and Delete buttons.