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OCLC Support

Our ILLiad Email links are showing a non-secure http address and we need them to show https because we are a secure site

  • You are a secure site and you need your URL to show https:// instead of http:// in the outgoing URL.
Applies to
  • ILLiad

You need to update different keys in the Customization Manager to fix this issue.  Here is what you need to do:

  1. Under the Customization tab, go to Contact Information, Contacts, and select the LocalInfo table.
  2. Make sure each of the entries in the table has https:// for the System URL.  You will need to open up the entry and edit the system URL and save the change.
  3. Next, Search All Tables and Keys for "WebURL."
  4. On the bottom left, you will see entries.  For each one, you will open it up and if it has an entry, you will make sure it starts with https:// and save the change.

After you have done these updates, your emails will update right away, so you do not have to restart any services.

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