- You want to add the Default Note that shows up with the Reason for Cancellation when canceling a request to show up in the outgoing notification
Here are the steps for adding the Reason for Cancellation note to your outgoing notification:
- Open up the Notification template such as Borrowing Cancellation Article.
- In the body, add <#Special.CancellationNote>. You could also right-click and choose Special and then choose CancllationNote and the process would insert it.
- Save the change.