- An error occurs when trying to submit a lending request: Error Sending Request: An error occurred sending the request: [Lenders] LenderNotSupplier - ABC
In the above example, the ABC is the OCLC Symbol of a lender in the Lender String of a request. Check to see if they are an OCLC Supplier:
- Log into the Policies Directory and search the OCLC Symbol from the error.
- If the OCLC Supplier status is No, remove that lender from the Lender String
- Try again to submit the request.
If this does not resolve the issue, contact OCLC Support.