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OCLC Support

I am getting a script error in ILLiad showing ssl.gstatic.com when connecting to Docline

Symptom
  • You are connecting to Docline in ILLiad and getting an error message showing ssl.gstatic.com
Applies to
  • ILLiad
Resolution

There are two different Documents that ATLAS has about this issue and how to resolve it:

  1. Here is one for Docline Log-In Methods.
  2. And this one for Switching to a Non-Google Authentication Provider.
Additional information

The Google auth issue seems to pop up in two different ways: 

  1. Saying the browser is insecure.
  2. Having some of the Google authentication javascript errors popping up that still wouldn't allow login and ultimately results in the insecure browser warnings.
Page ID
36634