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OCLC Support

My request comes into WorldShare as a copy/loan request even though I mark it as a loan/copy request

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Symptom
  • WorldShare ILL is not honoring your selection of request type in WorldCat.
Applies to
  • WorldShare ILL
  • WorldCat Discovery
Resolution

Check whether you have borrower constant data overwriting your selection.

  1. Sign in to Service Configuration.
  2. Navigate to WorldShare ILL > Borrower Data.
  3. Review this page for anything that would affect the request type.
Additional information

See more on Borrower Constant Data.

Page ID
31735