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OCLC Support

A request has this message: "This is an ISO-ILL request and cannot be processed in WorldShare ILL. Processing of this request must be completed in your local ISO-ILL management system." What does that mean?

Applies to
  • WorldShare Interlibrary Loan 

This means that you're using ISO ILL and processing requests using an external system. Look at the ILL source for the requests to verify the external source. 


Additional information

A document that explains ILL sources is available.

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