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We are on an ILLiad shared server and received an error message in the Rapid log regarding the RapidPrimaryLendingDownload Customization key

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Symptom

We are a shared server on ILLiad 9.1 getting an error message in your Rapid log regarding the RapidPrimaryLendingDownload Customization key.

Applies to
  • ILLiad
Resolution

This key isn't active by default, it needs to be added under System > General > Customization as a new record in the table.

For detailed instructions on how to add this key, see the Shared Servers subhead in Initial Configuration: Enabling the Rapid Manager.

Page ID

27553