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OCLC Support

We are a shared ILLiad site, why is one of our sites not receiving any Rapid requests?

Symptom
  • We are a shared ILLiad site, why is one of our sites not receiving any Rapid requests?
Applies to
  • ILLiad
Resolution

Shared sites that use Rapid can create a New Record in Customization Manager Under System>General>Customization. The key won't be needed if each site has its own rapid symbol. If multiple sites share a Rapid symbol, the one designated the Primary Lending Download site will need to create this key. Fill out the following information to create the key:

Creating Rapid key.png

The Primary Lending site will then have to send Rapid requests to the other sites in order for them to receive Rapid requests.

 

Page ID
28355