The Atlas SQL Alias Manager won't open and says "a referral was returned from the server"
Symptom
- Opening the Atlas SQL Alias Manager gives a message "a referral was returned from the server" and does not open.
Applies to
- ILLiad
Resolution
SQL Alias Manager is experiencing an issue with its code validation certificate due to an expiration error. Follow these steps to install an updated version.
- Contact OCLC Support to get credentials for the download.
- Download the Atlas SQL Alias Manager v1.3.3 installer from the ILLiad Downloads page.
- Right-click on the installer and select "Run as Administrator" or "Install". SAM v1.3.3 will be installed at C:\Program Files (x86)\Common Files\Atlas Systems\ and replace the previous version on that machine.