Some Docline requests are not imported into ILLiad
Applies to
- ILLiad
Answer
If the internal DOCLINE button is used to import Docline requests and you want to be able to track that request in ILLiad for billing and statistical purposes, you will need to add that request manually. Here is the link for the DOCLINE Lending Workaround for Requests Not Imported to ILLiad from ATLAS.
If Docline seems to show more possible requests than are imported, Docline may have automatically updated incorrectly. Redownload the latest scripts from the ILLiad Downloads site and place them in C:\Program Files (x86)\ILLiad\Docline.
In version 9.2 of ILLiad they changed the location of the Docline scripts. They are now located in the C:\ProgramData\ILLiad\Docline folder. This is the new location to allow the Docline scripts to be updated when new ones come out.