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OCLC Support

In ILLiad, my screen display looks wrong

Symptom
  • When you logon to ILLiad and your screen display looks incorrect.  It may look like areas of the screen are shrunk or chopped off.
Applies to
  • ILLiad
Resolution

Sometimes the font size can cause a problem with the screen display in ILLiad.  People increase the font size, but this creates an issue with ILLiad.  Here is what you should do to fix the issue:

  1.  Go to your Control Panel > Hardware and Sound > Display.
  2.  Check to see if you are not using the "Smaller" size.  If you are not, change to Smaller - 100%.
  3.  You also might want to change the Resolution if the screen size is too small.   So if you see it is currently 1920 x 1080, go down to the next resolution of 1600 x 900. If you are at 1600 x 900, go down to 1280 x 720.  This process should help if you have problems seeing the screen.

 

Page ID
13723