I cannot see the Transaction Number when I click on a queue, how do I find it?
Symptom
- I cannot see the Transaction Number when I click on a queue, how do I find it?
Applies to
- ILLiad
Resolution
Here are the steps for how to find the requests in a queue if they do not show up when you open the queue and you cannot see the requests:
- Right-click on the queue
- Select View Request
Additional information
An example would be if you try to open up the "Awaiting Lending Scanning" queue.