- After putting in the username for the Forgot Password link on the logon page, you are not seeing a confirmation message.
For the confirmation message to show up, you need to make sure that you have followed these steps:
- Make sure the <#STATUS> coding is on the Logon2.html page. ILLiad uses the STATUS field to send messages such as an Email Confirmation.
- In the Customization Manager, make sure the SLPasswordResetEmailConfirmation key has the message you want the patron to see as the Email Confirmation.