- You are getting an error message like "Unable to create backup path: c:\Program files\Images\Backup\" when opening the ILLiad Customization Manager
You have two choices for fixing this issue:
- You can create the path so it exists. In this case, you would create the directory c:\Program files\Images\Backup\
- Or you can have someone who has access to the Customization Manager update the Keys for
so they are pointing to a location you have access to on your local computer such as c:\Program files (x86)\ILLiad\Images\Backup\
After you have that setup, you should be able to access the Customization Manager.