- When you are in ILLiad and open up a Lending request, ILLiad seems to freeze and stop
If you are at the correct version for ILLiad that matches what is on your server, here are a couple of steps to follow:
- Close the ILLiad Client.
- Open up Internet Explorer and clear the cache. Then close Internet Explorer.
- If you have Firefox on your computer, open up Firefox and clear the cache. Then close Firefox.
- Open up ILLiad again and see if it now works.
- If ILLiad has the same issue, press the F5 key to refresh the screen.
- If you continue to have issues, contact OCLC Support.