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A patron is getting an error that says blocked due to invalid patron type, how can they regain access?

Symptom
  • A patron is getting an error that says blocked due to invalid patron type, how can they regain access?
Applies to
  • ILLiad
Resolution

This is determined by the Customization Manager key called SLPatronAPIInvalidPatronType which specifies a value to display when a customer attempts to log into the system and Patron API authentication fails due to an invalid patron type. This key is only used when Patron API authentication is properly set up and enabled, and is not exclusive.

Additional information

ILLiad Customization Keys

Page ID
38426