Unable to connect to Project ReadContentAsString method is not supported error

Symptom

• When connecting to your Project in Project Client you get the error "Unable to connect to Project. The ReadContentAsString method is not supported on note type Element."

Applies to

• CONTENTdm

Resolution

1. Open the project's localdataset.xml file. This will be in the project directory in your local file system. That filepath will look something like this: C:\Users\username\AppData\Roaming\OCLC\CONTENTdm Project Client\collectionalias\projectname 
2. Once you've found the localdataset.xml file, browse to the line mentioned in the error message (ie. Line#, position#). Review those lines for incorrect XML format, such as no closing tag or no title. We recommend saving an unedited copy of the localdataset.xml file before making any of the suggested changes below.
3. If the line can be corrected, such as by adding a title or closing tag:
   1.  Make the correction and save the file.
   2. Close and reopen the Project Client, then try opening the project again.
4. If the line cannot be corrected because too much data has been lost:
   1. You will need to delete the whole item from the file. To do this, delete everything up to and including the opening and closing tags. In the example below, everything highlighted needs to be deleted: 
   2. Once you have deleted the item, scroll up to the <endview> and <numberofitems> tags. These numbers will both need to be reduced by 1.
5. Continue to make changes as needed by repeating these steps until you can open the project again. Keep in mind that the progress on any deleted item will be lost. You will need to redo any work that was done on those items before the error occurred.

If you have trouble with this process, please contact OCLC Support with the following information:

• Library name and site number
• The collection name
• A screenshot of the error screen 
• an unedited copy of the localdataset.xml file

Page ID