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OCLC Support

Unable to connect to CONTENTdm Server URL

  • Receiving an error message that you are unable to connect to your CONTENTdm Server URL in the Project Client "New Project - Server URL and Login" window 
Applies to

Confirm you are typing your full server URL:

  • where ##### should be your site ID. Use your OCLC LDAP credentials.
  • If you can log in to your CONTENTdm Administration site via browser, your username and password are correct. If not, reset your account password via
Additional information

If you need additional support or have other connection issues, please contact OCLC Support.

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