Unable to connect to CONTENTdm Server URL

Symptom

• Receiving an error message that you are unable to connect to your CONTENTdm Server URL in the Project Client "New Project - Server URL and Login" window 
• The error message could say "Unable to connect to the remote server"

Applies to

• CONTENTdm

Resolution

Confirm you are typing your full server URL:

• https://server#####.contentdm.oclc.org where ##### should be your site ID. Use your OCLC LDAP credentials.
• If you can log in to your CONTENTdm Administration site via browser, your username and password are correct. If not, reset your account password via https://ldap-accounts.oclc.org/forgot

Additional information

If you need additional support or have other connection issues, please contact OCLC Support.

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