Featured FirstSearch Troubleshooting articles
Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for FirstSearch.
Most viewed articles
How do I set up authentication from our library website to FirstSearch?
How to obtain OCLC FirstSearch authorization credentials
Can I add my OpenURL server to FirstSearch?
How is holdings information determined?
How do I configure FirstSearch so off campus students don't need to log in?
Can FirstSearch perform user authentication?
How do I get my Administrative module or service password for FirstSearch
Can I link from my website to individual FirstSearch databases?
Can users reuse previous searches during a FirstSearch session?
Can I choose a default search mode for FirstSearch?
Invalid Autho/password error when trying to connect to FirstSearch via Z39.50 in Endnote
We are unable to access WorldCat through our authentication. We get this message: "System Failure Page: Unable to successfully complete transaction."
FirstSearch is prompting for authorization and password from on campus
My local holdings aren't displaying as expected
Authorization number is invalid or expired error when updating IP addresses in FirstSearch Admin
Recently created articles
I am looking for COUNTER 5 reports in OCLC usage statistics but I get the message "Unable to display report"
( created Mon Feb 19, 2024 )
On the stats.oclc.org site, FirstSearch COUNTER reports are showing zero activity.
( created Tue Jan 09, 2024 )
How do I add a pickup location for ILL in FirstSearch?
( created Wed May 10, 2023 )
Featured FirstSearch Troubleshooting articles
( created Fri Apr 28, 2023 )
Why am I encountering the error: "System Failure Page: Unable to successfully complete transaction" while searching ECO database in FirstSearch?
( created Wed Feb 01, 2023 )
I am getting an error when adding a new OpenURL server to the FirstSearch Admin Module
( created Wed Dec 14, 2022 )
I receive the error, "Your access to FirstSearch has expired" when logging in to FirstSearch
( created Fri Nov 11, 2022 )
Can I suppress links from MARC 856 fields in FirstSearch?
( created Fri Oct 28, 2022 )
Why is it when I press Cite This Item in FirstSearch I am redirected to WorldCat.org?
( created Thu Sep 22, 2022 )
The link to another library's catalog is not resolving correctly in FirstSearch
( created Tue Aug 30, 2022 )
How can I request a quote for FirstSearch?
( created Tue Mar 15, 2022 )
Invalid Autho/password error when trying to connect to FirstSearch via Z39.50 in Endnote
( created Mon Nov 29, 2021 )
Authorization number is invalid or expired error when updating IP addresses in FirstSearch Admin
( created Tue Aug 17, 2021 )
Which MARC fields display in FirstSearch?
( created Tue Jun 09, 2020 )
How do I change the sort order of the dept or branch in the Patron ILL Request Form?
( created Fri Jun 05, 2020 )
Recently updated articles
Can FirstSearch perform user authentication?
( updated Fri Jul 12, 2024 )
How do I configure FirstSearch so off campus students don't need to log in?
( updated Wed Jun 26, 2024 )
Can I choose a default search mode for FirstSearch?
( updated Wed Jun 26, 2024 )
I am looking for COUNTER 5 reports in OCLC usage statistics but I get the message "Unable to display report"
( updated Thu Mar 21, 2024 )
How do I set up authentication from our library website to FirstSearch?
( updated Fri Feb 23, 2024 )
How to obtain OCLC FirstSearch authorization credentials
( updated Thu Feb 01, 2024 )
On the stats.oclc.org site, FirstSearch COUNTER reports are showing zero activity.
( updated Thu Jan 11, 2024 )
My local holdings aren't displaying as expected
( updated Fri Dec 01, 2023 )
How do I get my Administrative module or service password for FirstSearch
( updated Fri Aug 04, 2023 )
How do I remove the OCLC FirstSearch link from WorldCat Local?
( updated Thu Jul 20, 2023 )
How do I add a pickup location for ILL in FirstSearch?
( updated Wed May 10, 2023 )
Featured FirstSearch Troubleshooting articles
( updated Fri Apr 28, 2023 )
The link to another library's catalog is not resolving correctly in FirstSearch
( updated Tue Feb 14, 2023 )
Why am I encountering the error: "System Failure Page: Unable to successfully complete transaction" while searching ECO database in FirstSearch?
( updated Wed Feb 01, 2023 )
FirstSearch is prompting for authorization and password from on campus
( updated Wed Jan 18, 2023 )