Why does clicking the Password Reset Link sent in an email lead to a blank page?
Symptom
- Password Reset Link leads to a blank page
Applies to
- WorldShare Management Services
Resolution
This problem can be caused by a caching issues in your browser, or your institutions settings are not set correctly:
- Clear your cache and cookies of your web browser and attempt to open the link again
- If it continues to lead to a blank page, please contact OCLC Support with an example of the link, and also a link to this help article.