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  • How can I configure a cataloging group so that I can view the Holdings in My Group tab in Record Manager?
    https://help.oclc.org/Metadata_Services/WorldShare_Record_Manager/Troubleshooting/How_can_I_configure_a_cataloging_group_so_that_I_can_view_the_Holdings_in_My_Group_tab_in_Record_Manager
    WorldShare Record Manager The Holdings in My Group tab only displays if your library is part of a cataloging group. A cataloging group is a group of libraries that would like to view each other’s hold...WorldShare Record Manager The Holdings in My Group tab only displays if your library is part of a cataloging group. A cataloging group is a group of libraries that would like to view each other’s holdings in Record Manager. An individual library can only be configured for one cataloging group. Contact OCLC Support to request the creation of a cataloging group, and include a list of all the library symbols that should be included in the group. View WorldCat holdings for a bibliographic record
  • My local holdings aren't displaying as expected
    https://help.oclc.org/Discovery_and_Reference/FirstSearch/Troubleshooting/My_local_holdings_aren't_displaying_as_expected
    Symptom I don't see all of my Local Holdings location information on the Display All Libraries screen Applies to FirstSearch Resolution Local Holdings data is populated by the summary field in the Loc...Symptom I don't see all of my Local Holdings location information on the Display All Libraries screen Applies to FirstSearch Resolution Local Holdings data is populated by the summary field in the Local Holdings Record (LHR). You can change this in WorldShare Record Manager. See instruction link below. Additional information Updating Local Holdings Records in WorldShare Record Manager Page ID 22182
  • Where can I find information on how to do a Custom Query in the ILLiad Client?
    https://help.oclc.org/Resource_Sharing/ILLiad/Troubleshooting/Where_can_I_find_information_on_how_to_do_a_Custom_Query_in_the_ILLiad_Client
    Applies to ILLiad Answer The documentation on how to do Custom Searching is found in the Custom Searching documentation. Please note that the Process Type for Document Delivery is "Doc Del." Page ID 2...Applies to ILLiad Answer The documentation on how to do Custom Searching is found in the Custom Searching documentation. Please note that the Process Type for Document Delivery is "Doc Del." Page ID 20896
  • No results when searching for an OCLC number in Collection Manager
    https://help.oclc.org/Metadata_Services/WorldShare_Collection_Manager/Troubleshooting/No_results_when_searching_for_an_OCLC_number_in_Collection_Manager
    Symptom You are searching for an OCLC number in Collection Manager and get no results even though the OCN appears on the record Applies to WorldShare Collection Manager Resolution It's possible that y...Symptom You are searching for an OCLC number in Collection Manager and get no results even though the OCN appears on the record Applies to WorldShare Collection Manager Resolution It's possible that you're searching for a grouped OCLC Number, not the main OCLC Number of the title. Make sure that you've selected Title as the Data Type. Instead of choosing OCLC Number as the Title Index, choose Keyword. Then perform your search. Additional information Search in Collection Manager Page ID 51041
  • Is there a way to limit search results by year?
    https://help.oclc.org/Metadata_Services/WorldShare_Record_Manager/Troubleshooting/Is_there_a_way_to_limit_search_results_by_year
    Selecting a year by clicking the checkbox will sort the search results by that year. Record Manager limits the available year selections to the first 24 years with the most linked records. If you don'...Selecting a year by clicking the checkbox will sort the search results by that year. Record Manager limits the available year selections to the first 24 years with the most linked records. If you don't see the year you're looking for, it's likely because there are too few records with that publication year to surface in the list. Alternatively you can combine your search using the keword index (kw:) to limit your results by publication year.
  • Why do I get a "Search Label is not valid" error when using parentheses in a command line search in Connexion?
    https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Why_do_I_get_a_Search_Label_is_not_valid_error_when_using_parentheses_in_a_command_line_search_in_Connexion
    Applies to Connexion Answer You must enter a space after the opening parenthesis and a space before the closing parenthesis. The example search below shows the space placement: kw:canine AND ( au:john...Applies to Connexion Answer You must enter a space after the opening parenthesis and a space before the closing parenthesis. The example search below shows the space placement: kw:canine AND ( au:johnson OR au:stein OR au:burns ) If you do not use the spaces next to the parentheses, you'll get an error saying that the Search Label "is not valid for this database. Please change or simplify your search and try again." Additional information Perform a command line search Page ID 64535
  • Can I filter Order Items by an empty Custom Date field?
    https://help.oclc.org/Library_Management/WorldShare_Acquisitions/Troubleshooting/Can_I_filter_Order_Items_by_an_empty__Custom_Date_field
    Applies to WorldShare Acquisitions Answer No, there is no option to filter the orders by a Custom Date field that is empty. If your library makes use of a Custom Date field for orders, you can add thi...Applies to WorldShare Acquisitions Answer No, there is no option to filter the orders by a Custom Date field that is empty. If your library makes use of a Custom Date field for orders, you can add this filter on the Search page of the Order Items to filter the orders that have this field filled. Additional information Search a custom date field Page ID 39830
  • Dewey number-363.4 does not appear in browsing or searching results
    https://help.oclc.org/Metadata_Services/WebDewey/Troubleshooting/Dewey_number-363.4_does_not_show_up_in_browsing_or_searching
    Symptom Dewey number 363.4 does not show up in browsing or searching. Applies to Web Dewey searching Resolution 363.4 and its child numbers were deprecated, meaning they are no longer valid. If a user...Symptom Dewey number 363.4 does not show up in browsing or searching. Applies to Web Dewey searching Resolution 363.4 and its child numbers were deprecated, meaning they are no longer valid. If a user has preferences set to show "Unassigned" numbers The option exists to hide these just because there’s a lot of them and will be more in time. Some users may only want to see valid numbers. Page ID 27892
  • Can users reuse previous searches during a FirstSearch session?
    https://help.oclc.org/Discovery_and_Reference/FirstSearch/Troubleshooting/Can_users_reuse_previous_searches_during_a_FirstSearch_session
    To see previous searches, select the Search tab at the top of the FirstSearch screen and then select the Previous searches in the top bar. Or, they can combine a previous search with additional search...To see previous searches, select the Search tab at the top of the FirstSearch screen and then select the Previous searches in the top bar. Or, they can combine a previous search with additional search terms or with other previous searches and view the results of the combined search. Those search results can then be re-used when you click the Previous Searches link on the FirstSearch Search screen.
  • Filter and refine search results
    https://help.oclc.org/Discovery_and_Reference/WorldCat_Discovery/Search_in_WorldCat_Discovery/020Filter_search_results
    Learn how to refine and filter search results in the WorldCat Discovery interface.
  • Why am I getting the error "Your search used an index not supported by a selected database."
    https://help.oclc.org/Discovery_and_Reference/FirstSearch/Troubleshooting/Why_am_I_getting_the_error_Your_search_used_an_index_not_supported_by_a_selected_database
    Symptom When I use FirstSearch's multiple-database search function and perform a search, an error message is displayed on the interface. Your search used an index not supported by the selected databas...Symptom When I use FirstSearch's multiple-database search function and perform a search, an error message is displayed on the interface. Your search used an index not supported by the selected database. Applies to FirstSearch Resolution The WorldCat database should not be searched in conjunction with other databases; it is designed to be searched independently. Additional information Select databases in FirstSearch Page ID 63868