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OCLC Support

Why am I receiving requests for articles outside of our coverage dates?

Applies to
  • WorldShare ILL
  • Tipasa
Answer

You will still get ILL requests passed through for items that fall outside your coverage range or within embargo dates even though you make a change to your current deflection policy.  OCLC currently holds a "Do no harm" policy.

Deflection for these requests via a Policy Directory policy is not possible, as deflections cannot be based off coverage dates. They can be based off material type, group, or material age.

Additional information

For more information regarding our deflection policies, please see the Policies Directory Guide.

Deflection scenarios

Page ID
30187