- You completed the request from the lender before sending the Article Exchange Document to the patron and now you cannot send the article to the patron
- WorldShare ILL
Because you missed a step in the Borrower Process for the Article Exchange Workflow you will need to take these steps:
- Copy the Article Exchange URL and Password.
- Paste the information into an email from your Library email account with the appropriate wording.
- Send the email to the patron.