I want to change usernames on a WorldShare account, but the username field is grayed out.
Symptom
- My username is numbers, and I want it to be letters instead. When I go into my account in WorldShare to make the change, I see the username field, but I am not able to edit that field. How do I change my username?
Applies to
- WorldShare Admin
Resolution
It is likely that the username on your account is managed by the barcode field. Please make your username edits to the barcode field, and click save.
Additional information
We have more information available about editing a user account.