I cannot complete a request in WorldShare ILL that is showing as Overdue
Symptom
- You have received a book back, and you cannot complete the request. It says that the OCLC Status is Overdue. You want to know how you can complete the request.
Applies to
- WorldShare ILL, Tipasa, ILLiad
Resolution
In order to complete a request, the OCLC Status needs to be "Returned." Here are a couple of options you can take.
- Contact the Borrower and ask them to mark it as returned so you can complete the request.
- Click on the Recall button. You will have to redisplay the request and then you can complete it.