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OCLC Support

An ILL book I loaned came back damaged. What are the rules on damaged books?

Applies to
  • WorldShare ILL
  • Tipasa

Individual libraries are able to set their own policies for damaged and lost books. OCLC does not enforce a set policy for this. For guidelines on lending, it may be helpful to review the RUSA Interlibrary Loan Code for the United States. 

For instructions on how to charge for a lost/damaged item using IFM, refer to this article: How to configure IFM for replacement cost billing for lost items

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