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Complete requests

Learn how to complete a lending request in WorldShare Interlibrary Loan.

When an item you have lent to a borrowing library is returned back to you, you can close the request and mark it as complete.

Screenshot of an item’s lending request accordion calling out the checked-in/complete button

Complete a request

  1. On the left navigation, under Lending Requests, click Returned > Returned/In Transit.
  2. On the Returned/In Transit screen, click the request ID or Title to display the request. Note: Request queues where batch processing is available include a batch processing icon (batch_icon.png) in the left navigation.
  3. In the request, review and confirm the information in the Request Details accordion.
  4. To complete the request, click Checked-in/Complete.
  5. A confirmation message appears and the request is complete. Note:
    • If the item is marked Not Returned, it appears in the left navigation under Returned > Returned but Missing and ages out of the system after 180 days. See Request Aging for more information.