What are Predefined Queries or Searches in Relais, and what do the different kinds mean?
Applies to
- Relais
Answer
Predefined Queries are a set of searches that aid in processing requests. Here are the searches and their descriptions:
Requesting
Name: Requests Over 5 Days Old
Description: Shows patron requests that have a date entered older than 5 days
Name: Pending Requesting
Description: Looks for requests in the request processing event that are currently at an external Supplier.
Supplying
Name: Requests Over 3 Days Old
Description: Looks for requests that are from an external library that have a date entered older than 3 days and have not yet been processed by a staff member.
Name: Pending Lending
Description: Looks for requests that are from an external library that have not yet been processed by a staff member.
Name: Pending Document Supply
Description: Looks for patron requests that have not yet been processed by a staff member.