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OCLC Support

Where to save scanned files for processing Electronic Delivery

Symptom
  • PDF "being used by another process"
Applies to
  • ILLiad 9.1
Resolution

The workaround for this is to stop saving/scanning directly to the elecdel folder, and instead, save to another folder (e.g. a new c:\program files (x86)\illiad\scans folder or a folder your desktop). Then you will no longer got the popup error when hitting send, and you will find that the PDFs are getting deleted automatically from the elecdel folder as they should be.

Page ID
32975