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OCLC Support

We are getting a 500 error when trying to harvest our records.

Applies to
  • Digital Collection Gateway
Answer

Have you changed OAI-PHP base URLs?  If you have, please contact OCLC Support and let them know of the change.  The error could be due to Digital Collection Gateway not recognizing the new base URL inside the collections it is trying to harvest.

Support will need your OCLC number, a username to access your Digital Collection Gateway account, and the Page ID 18814 below.  If you know the old OAI-PHP base URL, please provide that as well.

 

Page ID
18814