Featured Connexion Troubleshooting articles
Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for Connexion client.
Most viewed articles
This advertised application will not be installed because it might be unsafe
Where is my Arial Unicode font in Windows 10
What does this error mean? "data at the root level is invalid, line 1, position 1"
How to remove file type associations in Windows 10
URL address and port ranges for Connexion client
What is the difference between “Install for Everyone” and “Install for Just me”?
Either nothing appears to happen or you get error "Cannot start process because a file name has not been provided"
"Unable to connect to remote server" error in Connexion
"Transaction failed. Your host connection may have been lost" error in Connexion client
I am getting an error when working with a record in my local save file.
How can I move my MACROS from my old PC to my new PC?
When I print labels in Connexion client, it's only printing blank pages or garbled characters
How do I convert .dat files to .mrc files?
Why do I get this error message when searching Connexion “No records found for your search”?
How do I create a local file?
Recently created articles
I am unable to Replace an imported record in Connexion.
( created Fri Apr 04, 2025 )
Will Connexion run on Windows 11?
( created Tue Apr 01, 2025 )
Why is there an empty 090 $b field when I pull up a record?
( created Thu Mar 27, 2025 )
Why are my paired fields not linking?
( created Tue Mar 18, 2025 )
When accessing the macro editor, Connexion client crashes.
( created Thu Mar 13, 2025 )
I could export records to my computer in the past but the export file no longer appears after processing the batch
( created Wed Jan 22, 2025 )
How to batch export records from a list of ISBNs in Connexion
( created Fri Dec 13, 2024 )
I'm seeing an error when opening an authority record in my online save file
( created Fri Nov 08, 2024 )
Is there a limit for the batch search length?
( created Wed Nov 06, 2024 )
Why do I not see a Replace Record option in the titles I imported into Connexion client?
( created Thu Aug 29, 2024 )
Why is the pop-up window blank when I try to open Control Single Heading?
( created Thu Aug 22, 2024 )
Odd 066 tag and a second 245 tag with "<>." in MARC record with no non-Latin characters
( created Mon Aug 05, 2024 )
Why am I getting a validation error that states a field in the OCLC Fixed Field appears too many times?
( created Fri Aug 02, 2024 )
Why am I receiving the error "Invalid URI: The format of the URI could not be determined" when I try to access Connexion?
( created Fri Jul 26, 2024 )
Export error: Import failed. Reason: Logon failed-the Logon ID and/or password is/are not valid
( created Mon Jun 10, 2024 )
Recently updated articles
Why is the pop-up window blank when I try to open Control Single Heading?
( updated Mon Apr 07, 2025 )
I am unable to Replace an imported record in Connexion.
( updated Fri Apr 04, 2025 )
I am getting an error when working with a record in my local save file.
( updated Thu Apr 03, 2025 )
How do I batch export records from a list of OCLC numbers using Connexion client?
( updated Wed Apr 02, 2025 )
Will Connexion run on Windows 11?
( updated Tue Apr 01, 2025 )
Why is there an empty 090 $b field when I pull up a record?
( updated Thu Mar 27, 2025 )
Holdings not set on WorldCat record error
( updated Tue Mar 25, 2025 )
Connexion Client slow response and typing issues
( updated Tue Mar 25, 2025 )
How do I find and save a copy of my local save file?
( updated Wed Mar 19, 2025 )
"A generic error occurred in GDI" error when list records in Connexion client 3.x
( updated Wed Mar 19, 2025 )
Why are my paired fields not linking?
( updated Tue Mar 18, 2025 )
When accessing the macro editor, Connexion client crashes.
( updated Thu Mar 13, 2025 )
My Connexion client crashes or I get an error when I try to run macros
( updated Thu Mar 13, 2025 )
What are the steps for completing the Access and Authorization form?
( updated Tue Mar 04, 2025 )
I've forgotten my authorization number and password
( updated Tue Feb 25, 2025 )