Featured Connexion Troubleshooting articles
Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for Connexion client.
Most viewed articles
This advertised application will not be installed because it might be unsafe
Where is my Arial Unicode font in Windows 10
What does this error mean? "data at the root level is invalid, line 1, position 1"
How to remove file type associations in Windows 10
URL address and port ranges for Connexion client
What is the difference between “Install for Everyone” and “Install for Just me”?
Either nothing appears to happen or you get error "Cannot start process because a file name has not been provided"
"Unable to connect to remote server" error in Connexion
"Transaction failed. Your host connection may have been lost" error in Connexion client
I am getting an error when working with a record in my local save file.
How can I move my MACROS from my old PC to my new PC?
How do I convert .dat files to .mrc files?
When I print labels in Connexion client, it's only printing blank pages or garbled characters
Why do I get this error message when searching Connexion “No records found for your search”?
How to run Connexion client on a Mac
Recently created articles
I get the error message "record could not be locked" while trying to save a record to the online save file or control the headings
( created Wed Sep 17, 2025 )
Can I install Connexion without needing to install Microsoft Access
( created Fri Jul 25, 2025 )
Why do I get a "Search Label is not valid" error when using parentheses in a command line search in Connexion?
( created Wed Jun 04, 2025 )
Error: "Invalid client action" in Connexion
( created Fri May 23, 2025 )
Can I disable or edit the OCLC Gateway Export Status window?
( created Mon Apr 28, 2025 )
I am unable to Replace an imported record in Connexion.
( created Fri Apr 04, 2025 )
Will Connexion run on Windows 11?
( created Tue Apr 01, 2025 )
Why is there an empty 090 $b field when I pull up a record?
( created Thu Mar 27, 2025 )
Why are my paired fields not linking?
( created Tue Mar 18, 2025 )
When accessing the macro editor, Connexion client crashes.
( created Thu Mar 13, 2025 )
I could export records to my computer in the past but the export file no longer appears after processing the batch
( created Wed Jan 22, 2025 )
How to batch export records from a list of ISBNs in Connexion
( created Fri Dec 13, 2024 )
I'm seeing an error when opening an authority record in my online save file
( created Fri Nov 08, 2024 )
Is there a limit for the batch search length?
( created Wed Nov 06, 2024 )
Why is the pop-up window blank when I try to open Control Single Heading?
( created Thu Aug 22, 2024 )
Recently updated articles
Why am I receiving a "Not authorized to replace record" error?
( updated Tue Sep 23, 2025 )
How do I find and save a copy of my local save file?
( updated Mon Sep 22, 2025 )
Bad character error in Connexion when validating
( updated Fri Sep 19, 2025 )
I get the error message "record could not be locked" while trying to save a record to the online save file or control the headings
( updated Wed Sep 17, 2025 )
"Transaction failed. Your host connection may have been lost" error in Connexion client
( updated Tue Sep 16, 2025 )
What are the steps for completing the Access and Authorization form?
( updated Fri Sep 12, 2025 )
OCLCPermissions shows Not Installed
( updated Tue Sep 09, 2025 )
No results found for your search message when trying to bring up Local Save file
( updated Tue Sep 09, 2025 )
Black boxes appearing in MARC record after using a transliteration macro in Connexion client
( updated Tue Sep 09, 2025 )
Instructions for sharing Connexion client authorization and toolbar (options.xml) settings among computers
( updated Wed Sep 03, 2025 )
Connexion Client slow response and typing issues
( updated Thu Aug 28, 2025 )
What file format types does OCLC export?
( updated Fri Aug 15, 2025 )
"Records are being read from port device name Bib and item records will be created" export error
( updated Fri Aug 15, 2025 )
The N’ko script is not displaying in OCLC records
( updated Fri Aug 15, 2025 )
Value cannot be null Parameter name format when opening Help
( updated Fri Aug 15, 2025 )