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OCLC Support

Unable to open project directory Compound object directory does not exist

Symptom
  • When you open a project, you are prompted with an error, and a red banner message displays "Unable to connect to Project". 
Applies to
  • CONTENTdm 
  • Project Client 
Resolution

Please reach out to OCLC Support, as this error pertains to a corrupt XML structure in the project directory.

Additional information

Creating a new project could bypass this error message. However, if you would like to attempt to save some of the corrupted project, please reach out to Customer Service for support.

Please provide a screenshot of the error message.

Page ID
15804