Featured CONTENTdm Troubleshooting articles
Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for CONTENTdm.
Most viewed articles
Process can't access the file because it is being used by another process error
Attempted to read or write protected memory error
Links to deleted content still appear in my collection
Receiving the error "Object reference not set to an instance of an object."
CONTENTdm Video Best Practices
Orientation of thumbnails incorrect
My SSL for CONTENTdm is expiring and I need to renew
What is the new account management portal OCLC LDAP accounts used by CONTENTdm?
Can I move items from one collection to another?
CONTENTdm password reset
What file types does CONTENTdm support?
Error "Index was outside the bounds of the array"
How do I get a new CONTENTdm log in username and password?
Nickname Tool: How do I edit field nicknames?
How do I customize my CONTENTdm URL?
Recently created articles
Does CONTENTdm support routing through a proxy for custom SSL?
( created Tue Apr 01, 2025 )
Why are CONTENTdm Expanded views are not displaying on custom CONTENTdm URLs
( created Thu Mar 27, 2025 )
Can I prove that a record as been deleted in CONTENTdm?
( created Wed Mar 12, 2025 )
Unable to open most recently used project. There is an error in XML document 0,0
( created Tue Feb 25, 2025 )
How is CONTENTdm surfacing images to the end-user?
( created Mon Feb 17, 2025 )
My collection appears empty even though I know there are items there
( created Wed Jan 15, 2025 )
Why Can't I Download All Pages of a Compound Object?
( created Thu Jan 09, 2025 )
Collection landing page image is automatically resized to be too small
( created Wed Nov 27, 2024 )
Adding Hyperlinks in a field in CONTENTdm
( created Fri Nov 22, 2024 )
Custom Global CSS Collection thumbnails
( created Thu Nov 21, 2024 )
500 Internal Server Error in CONTENTdm when Approving items
( created Wed Nov 20, 2024 )
User getting Could not find file error in Project Client after entering username and password.
( created Mon Oct 28, 2024 )
Why does searching within an object not highlight the search term in the image preview?
( created Tue Oct 15, 2024 )
How can I get a full index history of a collection?
( created Wed Oct 02, 2024 )
I got a message saying my project settings imported successfully, but none of the project settings were applied
( created Wed Sep 25, 2024 )
Recently updated articles
Does searching on the CONTENTdm site omit Boolean Operators?
( updated Thu Apr 03, 2025 )
Does CONTENTdm support routing through a proxy for custom SSL?
( updated Tue Apr 01, 2025 )
Why are CONTENTdm Expanded views are not displaying on custom CONTENTdm URLs
( updated Thu Mar 27, 2025 )
Receiving a 504 Gateway Timeout error when attempting to export collection metadata
( updated Tue Mar 18, 2025 )
Can I prove that a record as been deleted in CONTENTdm?
( updated Wed Mar 12, 2025 )
CONTENTdm Video Best Practices
( updated Wed Mar 05, 2025 )
Unable to connect to CONTENTdm Server URL
( updated Wed Feb 26, 2025 )
Unable to open most recently used project. There is an error in XML document 0,0
( updated Tue Feb 25, 2025 )
How is CONTENTdm surfacing images to the end-user?
( updated Tue Feb 18, 2025 )
Adding Hyperlinks in a field in CONTENTdm
( updated Mon Feb 17, 2025 )
Error opening Controlled Vocabulary file
( updated Tue Jan 21, 2025 )
Duplicate records appear when you page through collections
( updated Fri Jan 17, 2025 )
My collection appears empty even though I know there are items there
( updated Wed Jan 15, 2025 )
Why Can't I Download All Pages of a Compound Object?
( updated Thu Jan 09, 2025 )
Custom Global CSS Collection thumbnails
( updated Thu Jan 09, 2025 )