Featured CONTENTdm Troubleshooting articles
Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for CONTENTdm.
Most viewed articles
Process can't access the file because it is being used by another process error
Attempted to read or write protected memory error
Links to deleted content still appear in my collection
Receiving the error "Object reference not set to an instance of an object."
CONTENTdm Video Best Practices
Orientation of thumbnails incorrect
My SSL for CONTENTdm is expiring and I need to renew
What is the new account management portal OCLC LDAP accounts used by CONTENTdm?
Can I move items from one collection to another?
CONTENTdm password reset
What file types does CONTENTdm support?
Error "Index was outside the bounds of the array"
How do I get a new CONTENTdm log in username and password?
Nickname Tool: How do I edit field nicknames?
How do I customize my CONTENTdm URL?
Recently created articles
Collection landing page image is automatically resized to be too small
( created Wed Nov 27, 2024 )
Adding Hyperlinks in a field in CONTENTdm
( created Fri Nov 22, 2024 )
Custom Global CSS Collection thumbnails
( created Thu Nov 21, 2024 )
500 Internal Server Error in CONTENTdm when Approving items
( created Wed Nov 20, 2024 )
User getting Could not find file error in Project Client after entering username and password.
( created Mon Oct 28, 2024 )
Why does searching within an object not highlight the search term in the image preview?
( created Tue Oct 15, 2024 )
How can I get a full index history of a collection?
( created Wed Oct 02, 2024 )
I got a message saying my project settings imported successfully, but none of the project settings were applied
( created Wed Sep 25, 2024 )
How do I create a copy of a CONTENTdm collection from a different server
( created Tue Sep 24, 2024 )
The file size displayed in the Upload Manager is larger than the file I am trying to upload to the Project Client
( created Fri Sep 20, 2024 )
Why am I getting zero results when using Find and Replace to update punctuation in CONTENTdm?
( created Wed Sep 11, 2024 )
What should I do if the Generate OCR Transcript option in the Project Client not working as expected?
( created Tue Sep 03, 2024 )
I am unable to access an item after changing item-level permissions.
( created Wed Aug 28, 2024 )
"The maximum number of units available in the license has been reached" error while ingesting items into the CONTENTdm Project Client
( created Thu Aug 22, 2024 )
Missing Collections in the Website Config Tool
( created Tue Aug 13, 2024 )
Recently updated articles
Why does searching within an object not highlight the search term in the image preview?
( updated Thu Dec 19, 2024 )
What should I do when I'm receiving OCR license activation error(s)?
( updated Wed Dec 11, 2024 )
Collection landing page image is automatically resized to be too small
( updated Wed Nov 27, 2024 )
Adding Hyperlinks in a field in CONTENTdm
( updated Fri Nov 22, 2024 )
Custom Global CSS Collection thumbnails
( updated Thu Nov 21, 2024 )
500 Internal Server Error in CONTENTdm when Approving items
( updated Wed Nov 20, 2024 )
500 Internal Server Error in CONTENTdm Administration
( updated Thu Nov 14, 2024 )
User getting Could not find file error in Project Client after entering username and password.
( updated Tue Nov 12, 2024 )
Why do I get a "No results found" message when I search my Controlled Vocabulary term?
( updated Fri Nov 08, 2024 )
A volume uploaded to CONTENTdm preservation archive has not been accessioned.
( updated Thu Oct 24, 2024 )
How do I create a copy of a CONTENTdm collection from a different server
( updated Wed Oct 09, 2024 )
Links to deleted content still appear in my collection
( updated Thu Oct 03, 2024 )
Cannot use inline HTML within Metadata
( updated Thu Oct 03, 2024 )
How can I get a full index history of a collection?
( updated Wed Oct 02, 2024 )
I got a message saying my project settings imported successfully, but none of the project settings were applied
( updated Wed Sep 25, 2024 )