How to deflect lending requests (License Manager)
WorldShare Interlibrary Loan libraries can add an ILL term of use in Licenses and use a deflection policy to deflect lending requests for e-resources titles.
Overview
License Manager makes it easy to store a full set of license terms including ILL terms. If your library subscribes to WorldShare ILL or Tipasa and to License Manager, use the instructions on this page to add a Interlibrary Loan term to a license, set it to "No," and create a deflection policy. See Deflection scenarios to help you understand the deflection process.
If your library does not subscribe to License Manager, you can store ILL terms of use within a knowledge base collection and create a deflection policy. For instructions, please see How to deflect lending requests (knowledge base collections).
Watch a video
Setting up deflections in License Manager (9:46)
This video shows how libraries can set up ILL deflections using License Manager.
Add a knowledge base collection
Add an Interlibrary Loan term to a license
- Expand Licenses and search for a license.
- Click on the name of the license to open it.
- Expand the Terms of Use accordion.
- Click on the User Access tab.
- Use the drop-down list to select the term Interlibrary Loan (Preferred).
- For Terms Stated, select No from the drop-down list.