Doorgaan naar de website
OCLC Support

Why is our Capira app crashing?

Symptom
  • Capira app is experiencing crashes
Applies to
  • CapiraMobile
  • CapiraReady
Resolution

Please contact OCLC Support with the below information. We will need as much information as possible in order to troubleshoot these crashes:

  • Device information (Apple or Android, model, OS version) that is experiencing the crash
  • What verions of the app is installed
  • Exact replication steps on what is causing the crash:
    • Is the app crashing on launch?
    • Does a specific button/menu option cause the crash?
    • Does a specific action cause the crash?
Page ID
36664