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OCLC Support

How do I prevent the WSKey for my offline circulation client from expiring?

Applies to
  • WorldShare Circulation
  • Offline client

WSKeys expire after 3 months without use, and are automatically deleted after 12 months without use. This can mean the Offline Client is unable to synchronize transactions if it hasn't been used for awhile. 

To avoid this, we recommend the following preventative maintenance:

  1. Add a two-monthly or two-and-a-half monthly reminder to your calendar to "refresh" your WSKey.
  2. When it's time to refresh your WSkey:
    1. Open the Offline Client.
    2. Put through a transaction, such as checking in an item.
    3. Click Upload.

If your WSKey has expired, please visit How can I renew my WSKeys or contact OCLC Support with the WSKey number to get it renewed.

Additional information

Please visit Offline Client for more information.  If you need to locate your library's WSKey's please visit How do I find my WSKey?

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