Select Profile under your account name or navigate to the Profile tab of My Account to view notification preferences.
When enabled, users can configure email and SMS notifications for their requests using the Notifications section. Users can enter an alternate email for email notifications and must enter a phone number for SMS notifications.
Customize the Profile tab to hide or show specific information or settings on your library users' Profile tab in My Account.
From the OCLC Service Configuration, select Profile Settings from the My Account module to access options for:
If enabled in the Profile Settings section of the My Account module in OCLC Service Configuration, public notes will display to your library users on the Profile tab in My Account. These are public notes that your library staff has associated with a specific user's account in the WorldShare Admin tab. Refer to WorldShare Admin, Notes for more information.
To enable Public user notes, from the Profile Settings page, toggle the Display public notes in the user's profile option and click Save.
When enabled:
Public user notes are disabled by default.
When your library has enabled PIN management, the Change PIN option will appear under the Profile tab. See Patron PIN Settings to enable the Change PIN option.
WorldShare PINs allow patrons to access self-service kiosks, digital content platforms, your library's wifi network, consortial borrowing services, and any other service that you need to secure but cannot integrate with your library's modern authentication flows and single sign-on (SSO) experiences. A user's circulation barcode and WorldShare PIN can be used to verify the user's identity against your library's WMS user records.
Clicking the Change PIN button will open a new screen where the user will be asked to specify and confirm their new PIN.
Select Change Password to be taken to a change password screen.
Libraries can choose to configure automatic or manual request-related notifications for their library users. When enabled on the Profile tab, library users can select to opt in out out of notifications.
When library users add or edit the Alternate Email or Mobile number information, they are updating the Delivery Notification section of their account. They are not changing the phone or email that your library has on file in the Library Record section of the user's account.
Note: Tipasa notifications must be set up by your library in order for your library users to receive them. You can set up notifications in OCLC Service Configuration. For more information on setting up notifications, see Set up notifications. Within Profile, the library user must also ensure texting is on and must provide a phone number, which is saved as the SMS Messaging / Telephone value within the Delivery Notification section in the user's account. The phone number in the Library Record section of the user's account will not be used for texting.
To describe for your library's users why certain information is shown or how to get more information related to your library's policies, include a custom usage message within the Notifications section on the Profile tab. To set a custom usage message, navigate to the OCLC Service Configuration and select My Account > Profile Settings. Select Notification usage message and toggle on the Display a custom message about how user contact information is used and managed setting. Refer to Profile Settings for more information.
The listed information for Email comes from the Library Record section of the patron's account. Library users cannot change this information and must contact the library for any necessary corrections.
Notifications for items on loan through WorldShare Circulation will be sent to the listed Email Address.
Email notifications about requests submitted through Tipasa will be sent to the primary email in the Library Record section of the user's account. If the user would like to receive email notifications about their requests submitted to Tipasa at a different email address, they can enter an alternate email in the Use Alternate Email field. See Use Alternate Email.
The email address(es) from the Library Record section of the user's account will appear under Email. Library users must contact the library to update the email address(es) in their Library Record section of the user's account. Email notifications about their account will be sent to the primary email in the Library Record section of the user's account. If the user would like to receive email notifications at a different email address, they can enter an alternate email in the Alternate email field.
Click on Save Changes to save the alternate email address.
Text notifications are disabled by default. If the user would like to receive text message notifications about their account, they must enter a phone number in the Mobile number field and enable Send library account updates by text message.
Note: Only phone numbers with a country code of +1 (United States and Canada) can receive SMS notifications. It is recommended that libraries outside the United States and Canada do not enable SMS notifications.
Click on Save changes.
When enabled, the Borrowing history tab will appear in My Account and users will have the choice to enable retention of their history from the Profile tab. See History for more information about enabling the Borrowing history tab.
Each user controls the retention and display of their WorldShare Circulation borrowing history. By default, all users are opted out of borrowing history and will be shown an invitation to enable retention when viewing the Borrowing history tab for the first time.
To enable borrowing history for their account, library users must toggle the Enable my borrowing history option to on. Your library's retention period will display in the explanatory text.
To modify this information, library users must contact the library to update the Library Record section of the user's account.
The phone number(s) from the Library Record section of the user's account will appear under Phone Number. Library users must contact the library to update the phone number(s) listed.
View the mailing address(es) from the Library Record section of the user's account. Library users must contact the library to update the address information listed.