Staff and public notes are not visible to patrons in the WorldCat Discovery interface.
Although public notes do not appear in WorldCat Discovery at this time, you should assume that their contents may be displayed to patrons in the future. Recommended practice is to use staff notes for information you want to share with library staff only, and public notes should be used for general information you want to share with the patron.
Staff notes are visible on the checkout screen in the Circulation module.
Public notes can be configured to display on the checkout screen in the Circulation module. This feature is optional and you must activate it in OCLC Service Configuration (WMS Circulation > Admin/General > Display Patron Information). For more information, see Display Patron Information.
Staff and public notes can display in a pop-up message within the system by typing an exclamation mark (!) at the beginning of a note. Pop-up notes will display when the patron account is initially accessed.
Staff notes are visible to patrons in the Profile tab of My Account when enabled in the OCLC Service Configuration. Enable public user notes by navigating to the My Account Module and selecting Profile Settings.
Refer to Profile Settings for more information.