Featured OLIB Troubleshooting articles
Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for OLIB.
Most viewed articles
The Username and Password fields are populating with my login credentials when I try to create a new user
How to sign in to OLIB
How do I insert line breaks in the privacy policy hover text without it being in double line spacing?
Why are patrons not receiving their overdue emails?
Where can I find the latest version of the OLIB schema? [SP13+]
Why are some changes made to title records not visible in the audit trail?
I cannot find the configurable privacy policy statements - where are these located?
How do I subscribe to the OLIB users' mailing list?
What is the taxonomy that is used in OLIB?
How do I unlock a user record? [Hosted OLIB]
Why am I receiving several emails per hour for my reports?
Do I need to cancel email notices in my test system? [Hosted OLIB]
I have added a new attribute to the keyword search index however it is not being used in a keyword search
A patron is unable to request an online reservation
A new staff member's account is slow and not performing as others do?
Recently created articles
Featured OLIB Troubleshooting articles
( created Fri Apr 28, 2023 )
If you delete expired users using the “Users For Auto-Deletion” folder, will the copies on loan for that user also be deleted? And if it was the last copy of the title, will the title also be deleted?
( created Fri Jun 05, 2020 )
How do I renew all items on loan to a group of users with minimum checks?
( created Tue Mar 24, 2020 )
How do I change my name in OLIB Web?
( created Fri Mar 13, 2020 )
I have just tried to log in to OLIB WebView and received an account expired error message
( created Fri Feb 07, 2020 )
Can deleted titles/users be recovered?
( created Fri Jan 31, 2020 )
How do I display User Expiry Date in the user details screen of OLIB Folio?
( created Fri Jan 17, 2020 )
I have deleted a sheet by accident
( created Fri Nov 08, 2019 )
I am unable to return a book after cancelling a reservation
( created Wed Nov 06, 2019 )
Some of our student record files have not imported into OLIB
( created Fri Nov 01, 2019 )
How do I find out my OLIB username/password?
( created Fri Jul 26, 2019 )
Setting default sorting for indexes
( created Fri Jun 14, 2019 )
How do I delete a user with enquiries attached?
( created Fri May 24, 2019 )
How can I add a new attribute to the Refine Search dialog?
( created Mon Apr 08, 2019 )
How can I attach an email list to a SDI alert?
( created Mon Apr 08, 2019 )
Recently updated articles
Featured OLIB Troubleshooting articles
( updated Fri Apr 28, 2023 )
What is the taxonomy that is used in OLIB?
( updated Tue Jul 13, 2021 )
Where can I find the latest version of the OLIB schema? [SP13+]
( updated Thu Jan 28, 2021 )
Why am I receiving several emails per hour for my reports?
( updated Tue Nov 17, 2020 )
I cannot find the configurable privacy policy statements - where are these located?
( updated Tue Nov 17, 2020 )
Why are some changes made to title records not visible in the audit trail?
( updated Thu Oct 15, 2020 )
Staff accounts are unable to see Helpdesk Online links
( updated Thu Oct 15, 2020 )
I have deleted a sheet by accident
( updated Thu Oct 15, 2020 )
I have added a new attribute to the keyword search index however it is not being used in a keyword search
( updated Thu Oct 15, 2020 )
I am no longer able to attach files to my item records
( updated Thu Oct 15, 2020 )
How to sign in to OLIB
( updated Thu Oct 15, 2020 )
How do I view all items with a specific copy category?
( updated Thu Oct 15, 2020 )
How do I renew all items on loan to a group of users with minimum checks?
( updated Thu Oct 15, 2020 )
How do I insert line breaks in the privacy policy hover text without it being in double line spacing?
( updated Thu Oct 15, 2020 )
How do I export MARC records to OVID?
( updated Thu Oct 15, 2020 )