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OCLC Support

Error No response from Radius server

Symptom

Radius authentication was working previously but has suddenly stopped functioning.

The messages log displays the following error when someone attempts to log in:

No response from Radius server NAME

 

Resolution

  1. Restart the Radius service on the Radius host.
  2. Check for blocked connections between the EZproxy host and the Radius host in the firewalls.

Additional information

Help page on Radius authentication

Page ID

65983