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OCLC Support

When uploading catalogues within OpenOPAC I get a lock obtain timed out message and it will not continue the upload

  • When uploading all catalogues in OpenOPAC > Configuration > Upload TAB occasionally an error occurs which stops the Upload with a Time lock message

  • Message is usually: Lock obtain timed out: NativeFSLock@C:\inetpub\wwwroot\OCLC\SearchData|write.lock. The path to the Search Data may differ depending on your version of OpenOPAC

Applies to
  • Amlib OpenOPAC

This typically happens after a Windows crash or something else that caused the machine to suddenly stop working (power outages etc.).

Suggested remedies include:

  1. Delete the search index and upload everything again. The search index is in the folder C:inetpub\wwwroot\OCLC\SearchData on the OpenOPAC Server. Delete all files in that folder and restart the Upload.
  2. Delete the search folder and upload everything again. Delete the whole folder at  C:inetpub\wwwroot\OCLC\SearchData folder and Upload catalogues from fresh.
  3. Try rebooting the Server and ensure that the C:inetpub\wwwroot\OCLC\SearchData is empty before trying the Upload of all catalogues again.


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