Featured WorldCat Discovery Troubleshooting articles
Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for WorldCat Discovery.
Most viewed articles
CAMIO support ended 31 December 2018
What is the difference between WorldCat and WorldCat.org? What do I need to know about the central index?
Where can I add or remove shelving locations?
How can I get my book images to appear in the catalog summary display?
Why am I getting the error, "This endpoint supports POST requests only"?
Will my ILS interoperate with WorldCat Discovery to deliver real-time availability status?
Why is a record that we do not hold shown as being held in WorldCat Discovery?
Why is my item record showing a "Circulation information is unavailable" or "Item status unavailable" availability error?
Why am I getting error message "HTTP Status 403 - The number of requests exceeded the 24 hour quota" when I execute a search?
Why are the 856 URL links not displaying in Discovery?
How do we update our OpenURL link resolver in WorldCat Discovery?
How do I integrate Google Analytics 4 with WorldCat Discovery?
Articles from a journal in a database I subscribe to do not appear as results in Discovery when I search for them
Items in a location that are unavailable are showing a green check mark
Why am I getting an "OOPS" error when going into WorldCat Discovery?
Recently created articles
What URL do I enter in GOBI Library Preferences for searching ISBNs in WorldCat Discovery?
( created Tue Jul 16, 2024 )
The WorldCat holdings audience level for a record is set to "My Staff Users" but Knowledge Base links are appearing on the record.
( created Mon Jul 08, 2024 )
User ineligible to request item error when placing hold
( created Mon Jul 01, 2024 )
Why is a word that I searched not underlined in WorldCat Discovery search results?
( created Tue Jun 25, 2024 )
Who owns and is allowed to edit the Local Subject Re-mapping template?
( created Wed Jun 12, 2024 )
How to tell if a record in Discovery is a WorldCat record or a central index record
( created Fri May 24, 2024 )
Can more than one email address be configured for broken link reports?
( created Fri May 24, 2024 )
Why are some records not returned when searching using a Unique Identifier?
( created Fri May 10, 2024 )
How to stop incorrect links from Digital Collection Gateway from displaying in Discovery
( created Tue Mar 26, 2024 )
The Icon is missing for our OpenURL Link Resolver in all of our databases
( created Thu Mar 21, 2024 )
What is a good way to break a search into multiple searches?
( created Wed Mar 13, 2024 )
You are not authorized to view this content error comes up when a logged-in user attempts to place an ILL request
( created Mon Mar 04, 2024 )
I'm logged into WorldCat Discovery, but I still can't see items with the My Library staff audience level
( created Thu Feb 01, 2024 )
Is there a session time-out for WorldCat Discovery?
( created Mon Nov 27, 2023 )
How can I make temporary items searchable in WorldCat Discovery?
( created Mon Nov 06, 2023 )
Recently updated articles
What URL do I enter in GOBI Library Preferences for searching ISBNs in WorldCat Discovery?
( updated Tue Jul 16, 2024 )
How to tell if a record in Discovery is a WorldCat record or a central index record
( updated Fri Jul 12, 2024 )
Why do I not see local availability data appearing on an article record in Discovery?
( updated Thu Jul 11, 2024 )
What is meant by the term availability in WorldCat Discovery?
( updated Thu Jul 11, 2024 )
Is it okay to delete a shelving location if there are still records associated with it?
( updated Thu Jul 11, 2024 )
Why is this item showing as an ebook in WorldCat Discovery?
( updated Wed Jul 10, 2024 )
Why are my OpenURL Resolver links returning a Bad Request - Invalid URL error?
( updated Wed Jul 10, 2024 )
Why is an item my library holds not showing as held in Discovery?
( updated Mon Jul 08, 2024 )
The WorldCat holdings audience level for a record is set to "My Staff Users" but Knowledge Base links are appearing on the record.
( updated Mon Jul 08, 2024 )
I am using the WorldCat Search API, why do I keep getting an XML response when I am sending a json accept header?
( updated Wed Jul 03, 2024 )
Why is a knowledge base link not appearing on a title in WorldCat Discovery?
( updated Tue Jul 02, 2024 )
User ineligible to request item error when placing hold
( updated Tue Jul 02, 2024 )
Why are the 856 URL links not displaying in Discovery?
( updated Tue Jul 02, 2024 )
When I tried to use the ‘Cite’ tab for an article I got an error.
( updated Mon Jul 01, 2024 )
Why is my item record showing a "Circulation information is unavailable" or "Item status unavailable" availability error?
( updated Mon Jul 01, 2024 )