Are patrons able to enter Notes in their WMS staff accounts?
Symptom
-
The patron name appears to have been entered in a Note section in the staff account in WorldShare Admin.
Applies to
- WorldShare Admin
- WorldShare Circulation
Resolution
A Patron Note can only be added in two ways:
- This action is performed from the Admin tab in WorldShare. That means a user would have to have an Admin role on their account to add a note. See our documentation on Notes for the steps to add a note.
- Notes can be added through patron load.
Additional information
If you look at the Note field in the patron user account and it has the patron name listed, that means a Note was added on that date via a Patron Load.