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  • How can I remove duplicates from our Digital Collection Gateway?
    https://help.oclc.org/Metadata_Services/Digital_Collection_Gateway/Troubleshooting/How_can_I_remove_duplicates_from_our_Digital_Collection_Gateway%3F
    The Digital Collection Gateway will create duplicates if an existing record that has already been passed through the Gateway has been changed. Send this list of OCNs to bibchange@oclc.org, notifying t...The Digital Collection Gateway will create duplicates if an existing record that has already been passed through the Gateway has been changed. Send this list of OCNs to bibchange@oclc.org, notifying them that these are duplicates created by the Digital Collection Gateway and need to be deleted from WorldCat. If duplicates continue to populate, you will need to have Bibchange clear them out again, then delete the collection and resync it from scratch.
  • Why does the Monthly Repository Report say unable to get display name?
    https://help.oclc.org/Metadata_Services/Digital_Collection_Gateway/Troubleshooting/Why_does_the_Monthly_Repository_Report_say_unable_to_get_display_name%3F
    Applies to Digital Collection Gateway Answer The Monthly Repository Report displays Unable to get display name instead of the report name. This does not impact the information in the report. Additiona...Applies to Digital Collection Gateway Answer The Monthly Repository Report displays Unable to get display name instead of the report name. This does not impact the information in the report. Additional information For additional information see Reviewing WorldCat Sync Reports. Page ID 36235
  • How do I cancel the email delivery of the Digital Collection Gateway monthly report?
    https://help.oclc.org/Metadata_Services/Digital_Collection_Gateway/Troubleshooting/How_do_I_cancel_the_email_delivery_of_the_Digital_Collection_Gateway_monthly_report%3F
    Applies to Digital Collection Gateway Answer The report is turned off from the Email Options setting inside Digital Collection Gateway. Log into Digital Collection Gateway Click on the Manage Account ...Applies to Digital Collection Gateway Answer The report is turned off from the Email Options setting inside Digital Collection Gateway. Log into Digital Collection Gateway Click on the Manage Account menu Click on the My Information tab Under the Email Options sub-menu, select No Additional information OCLC Support is able to change this setting for you. They will need your Digital Collection Gateway username. Page ID 16208