Yes, refunds can be issued for requests that used IFM to charge a borrower. This works with any status after Considering, including Closed requests.
For example, if you (the Lender) billed a Borrower by accident, you can go into your closed requests and refund the amount.
To issue a refund:
If you have been erroneously charged for a requested item, you can request a refund from the Lender by using the Email button on the request.
To request a refund:
Note: You can only issue refunds through the system interface. Refunds must be issued within 180 system days of the original transaction. Non-IFM charges cannot be refunded through the system.
Note: If no charges were applied, no refund option will appear, usually due to a policy mismatch between the institutions. Check the ILL Fee Management (IFM) History under the Request History dropdown to confirm that 'No history exists,' and thus, no IFM was charged.
Additional information
For additional information, please see Issue an IFM refund.