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OCLC Support

I get an error message: "The document you are trying to retrieve is no longer available. All files are deleted after 5 views or 30 days" when I try to retrieve a PDF from Article Exchange. What is causing this?

Applies to
  • WorldShare Interlibrary Loan
  • Tipasa
Answer

Article Exchange limits 5 views per document and will not allow access beyond the 5 views. After the 5 views are reached, you will see the error message.

Page ID
27051